Returns, Refunds & Exchange Policy
How to Request a Refund
•Email your request to firstname.lastname@example.org and state the reason for the return
•Mail your item, and the original receipt, to:
Exito en la Familia Master Media P.O. Box 1143 Rowlett TX 75088
How To Return An Item
Your item must be:
•in its original, unused condition (unless there is a manufacturer defect), and
•returned within 30 days from the date of purchase
Opened items can only be returned due to manufacturer defect. Such items will be exchanged for the same product.
All items are subject to a 10% restocking fee, with the exception of defective merchandise. This fee will be deducted from your refund.
Refund Payment Policy
Refunds will be according to original payment method:
•credit and debit cards will be credited
•check and money order payments will be refunded by check
Shipping and handling fees are non-refundable.